Privacy policy.
This policy explains what personal information Icania collects, why, how we look after it, and your rights.
Who we are
Icania is a sole trader consignment service based in South West London. Contact: louise@icania.co.uk.
What we collect
When you submit the enquiry form on our Sell page, we collect:
- Your name
- Your phone number
- Your postcode (and full address only after the initial call, if you proceed)
- Information you give us about the items you’d like to consign, including any photos you upload
- Email address if you contact us by email
If you proceed with consignment, we additionally collect bank details for payment, kept on file only as long as the consignment relationship is active.
Why we collect it
To respond to your enquiry, manage your consignment, and pay you for items that sell. That’s the only purpose.
How long we keep it
If you submit an enquiry but don’t proceed, we delete your details within 90 days. If you become a consignor, we keep your details for as long as the relationship is active and for six years after, in line with HMRC record keeping requirements.
Who we share it with
Nobody. Your details are not sold, rented, or shared with third parties for any reason. The only exception is where we are legally required to disclose information by a court or regulator.
Your rights
Under UK GDPR, you have the right to access, correct, or delete your personal data, to restrict or object to its processing, and to data portability. Email louise@icania.co.uk to exercise any of these and we’ll respond within 30 days.
You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.
Cookies
This website uses no analytics cookies, no advertising cookies, and no third party trackers. We don’t need them.
Changes to this policy
If we update this policy materially, we’ll update the date at the top. The current version always governs.